xbajea's Privacy Policy

xbajea ("we", "us", "platform") is an online casino and betting service operated for players in Bangladesh. This privacy policy explains what information we collect when you use the xbajea website, why we collect it, and how we use, store, and protect it.

This policy applies to all xbajea services, sub-pages, and mobile web interfaces. By registering on or continuing to use our platform, you are considered to have read and agreed to the terms of this privacy policy.

xbajea uses the collected information for the following purposes:

• Account management: To create, verify, and manage your account.
• Service delivery: To properly operate gaming services, betting features, and bonus offers.
• Payment processing: To verify and complete deposit and withdrawal transactions.
• Identity verification (KYC): To confirm identity in accordance with applicable regulations.
• Security and fraud prevention: To detect and prevent unauthorized access and fraudulent activity.
• Customer support: To resolve your issues quickly and effectively.
• Responsible gaming: To identify unusual playing patterns and provide necessary support.
• Legal compliance: To follow applicable laws and regulations.
• Service improvement: To improve platform functionality and user experience.

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. xbajea uses the following types of cookies:

• Essential cookies: These cookies are necessary to maintain login sessions and ensure secure connections.
• Functional cookies: Used to remember your preferred language, theme, or other settings.
• Analytics cookies: Used to understand which parts of the platform are used most, helping to improve the service.
• Security cookies: Used for fraud detection and account protection.

Cookie Controls

You can restrict or delete cookies from your browser settings. Keep in mind that disabling essential cookies may disrupt some core platform functions, such as login sessions.

xbajea does not sell your personal information to any third party. Information may be shared only in the following limited cases:

Service Partners

With payment processors (bKash, Nagad, Rocket, Upay), game software providers, and technology infrastructure operators — only the information necessary to provide the service is shared. These partners operate under contractual confidentiality obligations.

Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from law enforcement authorities, or applicable legal requirements. In such cases, we provide only the minimum necessary information.

Security and Fraud Prevention

If serious fraud, money laundering, or other illegal activity is detected, relevant information may be shared with security agencies or financial intelligence units.

xbajea retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

• Active account data: For the entire period your account remains active.
• Transaction records: For the period specified under applicable financial regulations.
• KYC verification data: As required by law even after account closure.
• Customer support communications: Retained with consideration for potential dispute resolution periods.
• Marketing consent records: For a reasonable period after consent is withdrawn.

Once the required period has ended, information is securely deleted or made irreversible.

As a user of the xbajea platform, you have the following rights regarding your own information:

Right to Access

You can request to know what information we hold about you.

Right to Correction

If your profile contains incorrect or outdated information, you can request a correction.

Right to Deletion

In certain circumstances you can request that your information be deleted, though some information may need to be retained for a specific period due to legal obligations.

Right to Object to Processing

You can object to your information being used for specific purposes, such as marketing.

Right to Data Portability

You can request that your information be provided in a structured and readable format.

xbajea strictly does not apply to anyone under the age of 21. We do not intentionally collect any personal information from minors.

Age is verified at the time of registration. If a minor's information enters our system for any reason, the relevant account will be closed and the information deleted as soon as we become aware of it.

If you believe a minor has created an account using your identity or by any other means, please notify us immediately at [email protected].

The xbajea platform may include content from game software providers such as PG Soft, Pragmatic Play, JILI, and Spribe. These third-party providers operate under their own privacy policies.

Payment service providers (bKash, Nagad, Rocket, Upay) follow their own security measures and privacy policies. After a transaction is completed, the security of financial information falls under the responsibility of the relevant payment provider.

xbajea may update this privacy policy from time to time. Depending on the nature of the changes, we will notify you in the following ways:

• By displaying a notice on the platform.
• By sending a message to your registered email address.
• By updating the date at the top of this page.

For significant changes, you will be given appropriate notice before the changes take effect. Continuing to use the platform after an update means you have accepted the new policy.